June 2013 Myrtle Beach, SC
Nothing negative! Jenise was great with keeping in touch after we booked, but waited for the actual vacation. She provided a copy of the reservations and printed directions a week prior to the trip and followed up when we returned. She is very detail oriented and I will
call on her every time I’m headed out of town! ~Kari. H.
November 2012 Orlando, FL
Jenise Finfrock was extremely helpful - I’m sure I will be contacting her again in the future ~ Scott. R
March 2014 Ocean Maya Royale, Playa del Carmen
The resort was GREAT! The pools were wonderful! The food was really
good - especially liked the evening restaurants! I never knew what was
going on during the day at the resort. There was a board of the
different activities, but the staff never came around and let you know
of anything or announced over the speakers. At one point I had to ask
about a poker game they were not going to have, and their reason was
just because they did not think anyone would play. Also, the night
entertainment was not very good. I only went to 1.5 shows because it
was the same type of thing each night - just different costumes. I did
like every two days they brought in people who had local crafts and you
could buy through them and not have to leave the hotel - that was nice,
although we did go into the city. Jenise was wonderful because what our
group wanted she delivered and there was no way to know about the
entertainment. Our group wanted more menu restaurants and not set meals
and longer pool hours and she delivered on both of those things! ~Stefan L.
April 2014, Royal Caribbean Independence of the Seas
Really enjoyed working with Jenise, she went above and beyond what a
regular travel agent would do for her customers.. All of my future
vacations will be booked through her!! ~Ryan W.
September 2015, Royal Yucatan , Riviera Maya
I have been working with Jenise for 3 years and she has been truly
amazing! This last trip we were stuck in Miami due to customs and she
was on the phone with us at 11:30pm trying to help. She arranged a
rental car since we had to fly into Greensboro instead of RDU and
located hotels in Miami for us that evening. I have sent everyone I
know to Jenise when they start talking about vacations. My next BIG trip will be
through CruiseOne and Jenise. ~Stefan L.
September 2015, Carnival Sensation
It was so refreshing not having to worry about or coordinate anything.
All we had to do was show up! Jenise was always friendly and very
responsive to any questions or concerns that either of us ladies had.
Now I can’t say for sure if it was my fault or hers but one of us forgot
to remember to put gas in the car and ran completely out 15 minutes
from home...guess she couldn’t see that one coming so she’s forgiving.
LOL wonderful experience! If all you want to do is show up worry free and enjoy, you are in for a treat. I was very impressed!
September 2015, Carnival Valor
CruiseOne was a great help to planning and booking our vacation. Jenise
gave us so much info for us to choose what we would like to do on our
vacation and also made sure nothing was missed. she made sure all our
paperwork was ready for our travel great experience all around.
November 2015, Norwegian Sky
Jenise was a pleasure to work with. She was quick in responding to any
questions that I had and made sure that my daughter and I had everything
we needed before our cruise. She even texted me the day of the cruise
to tell me to have a good time and then checked in when we returned. ~J.B.
November 2015, Royal Caribbean,Liberty of the Seas
Jenise is wonderful - knowledgeable, detail oriented, and dependable! ~Janet B.
April 2016, Royal Princess
Jenise is very helpful & thorough - she’s done a great job for us each time! ~Janet B.
February 2017, Murcia, Spain
Jenice does not sleep apparently, because she responds to my inquiries promptly even when there is a time difference. Jenice is the bomb. ~Gerald M.